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POS Connections Limited is only able to exchange or refund goods supplied by us that are defective or incorrectly supplied if they are returned within seven days of receipt of the goods. Goods must be in their original packaging and unopened to qualify for a refund if incorrectly purchased by you. We will not refund freight charges on the delivery and return of goods unless incorrectly supplied by us.

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Method of Refund

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We will refund using the same method that payment was made.

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How to Return Goods to Us?

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POS Connections may at its sole discretion, refund or replace returned goods for other reasons if the following conditions are met:

1 The goods must have been purchased from POS Connections in the last seven business days; and
2 The goods must be in the same condition as they were received; and
3 The purchaser must have contacted us for approval to return the goods and we have given that approval; and
4 The purchaser pays the cost of returning the goods, except in circumstances where the customer has been dispatched an incorrect order by us.
5 No refund shall be issued until POS Connections has received and inspected the goods

Please contact us on 09 214 3646 to discuss your return